Skills/ Knowledge And Experience
Alternative lifestyle friendly
Self motivated, ability to manage time
Relevant tertiary qualification
Ensures that the website works seamlessly from the subscriber, vendor and shopper’s perspective
Responsibilities include vendor engagement, assitance inputting and monitoring vendor products, ensuring that all product listings are displayed properly, verifying discount code functionality, and assessing load speed.
Monitors the customer’s journey throughout the digital experience, A/B tests layout options, and performs other duties related to user experience and customer experience
Work closely with the vendors to ensure that front-end sales numbers match inventory accounting
Ensures that orders for vendors are safely transported to our shoppers
Manage last-mile fulfillment by monitoring courier services, managing relationships with third-party delivery services.
Directs the flow of merchandise
Ensures that information from the vendors matches the inventory of physical products on site
Clerical duties including and not limited ensuring for fulfillment of 3rd party products
Responsible for processing returns and handling customer complaints via email and social media
Basic finance and accounting operations, list of revenue and expenditures
Minimizes the risks fulfullment risks
Vendor cycle payments
Courier pay as you go payments
3 to 4 years experience in an administrative / book keeping role
Knowledge of e-commerce framework
