Social Media Manager (remote)

South Africa
Posted 2 years ago

As a social media manager, you’ll manage Infoviews online presence by developing a strategy, producing good content, analysing usage data, facilitating customer service and managing projects and campaigns. The role will be combined with other marketing and communications responsibilities.


Relevant Digital Marketing Certification

Alternative lifestyle friendly

Self motivated

Relevant tertiary qualification

2 years digital marketing experience

Proven experience in agile remote work environment

Experience in communicating and presenting ideas for approval

Develop creative and engaging social media strategies

Manage the day-to-day handling of all social media channels such as Facebook, Twitter, Pinterest, Instagram, Tiktok and YouTube, adapting content to suit different channels

Oversee, plan and deliver content across different platforms using scheduling tools such as Sprinklr, Hootsuite, Asana and Olapic

Create engaging multimedia content (and/or outsource this effectively) across multiple platforms, Canava experience necessary

Develop, launch and manage new competitions and campaigns that promote the Infoview organisation, brand and vendors

Form key relationships with influencers across the social media channels

Undertake audience research

Manage and facilitate social media communities by responding to social media posts and developing discussions

Monitor, track, analyse and report on performance on social media platforms using tools such as Google Analytics and Facebook insights

Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity

Analyse competitor activity

Recommend improvements to increase performance

Set targets to increase brand awareness and increase customer engagement

Manage, motivate and coach junior staff

Manage a budget for social media activities

Educate other staff on the use of social media and promote its use within Infoview (in-house roles)

Encourage collaboration across teams and departments

Regularly liaise with clients via whatsapp and social channels


Financial Management and budgeting principles


Strong coordination; organising and administration skills

Strong project documentation and reporting

Cost management

Time Management and prioritising

Well-developed analytical and problem solving competence

Well-developed interpersonal skills and diplomacy

Business awareness

Relationship management and influence: ability to motivate, ensure buy-in; resolve conflict

Implementing change

Proficient with Google suite or similar software and MS Office applications.

Job Features

Job Category

Content, Marketing

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